Month: November 2014

The Top 5 Challenges Facing Testers Today

Challenges Facing Testers

The software development landscape has changed dramatically over the last decade. While a lot of time and effort has gone to building new processes, methodologies and even communities for developers to meet the challenge, testing hasn’t seen nearly as much attention. This is a real problem facing testers because the role of the QA department is changing. The scope of the average QA department is growing wider. There are five major trends that represent serious challenges facing testers today. Agile development The original Agile manifesto dates back to 2001, but it has taken years for the processes and methodologies to filter through to the enterprise, particularly for large organizations resistant to change. According to Cap Gemini’s World Quality Report 2014-15, 93% of organizations are now using agile methods compared to 87% in 2013. To use agile effectively, there has to be a real change in mindset for the tester. Less documentation and a faster build cycle really moves the goalposts. Automation is the most effective way to deal with mounting regression testing. Testers are morphing from gatekeepers hunting defects in a completed piece of software, into advocates for the end user. Mobile technology More than 1 billion smartphones will be sold this year and […]

Posted in: Quality assurance testing, Web and software development by: Simon Hill on:

QA Spending Is On The Rise (And Other Industry Trends)

QA Spending

QA spending is on the rise. That’s according to a recent survey jointly conducted by Capgemini and HP. The two companies interviewed over 1500 CIOs to reveal how companies around the world and across a wide range of different industries manage their QA departments. In a nutshell, the interviews show that not only is QA spending up across the board, but new technologies are making their way into the office, and legacy systems are on their way out the door.   Out with the Old, in with the New Traditionally, a large portion of QA budgets is appropriated for the maintenance and upkeep of legacy systems and devices. It looks like this practice is coming to an end as organizations move towards investing in new technology. In fact, a hefty 52% of QA budgets were spent on new IT, which is more than a 10% increase over last year. Of that 52%, cloud testing tools, big data, and analytics made up most of the bill. It’s All About the Apps Not surprisingly, apps were a hot topic this year with a number of CIOs expressing concerns over quality. With so much pressure to develop and release the latest and the greatest […]

Posted in: Quality assurance testing, Web and software development by: Simon on:

New Add-On For Jira: Tester Performance Evaluation

Tester Performance Evaluation Add-on

The team at Crowdsourced Testing is very proud to announce the release of the Tester Performance Evaluation, a new Add-on for Jira. The idea for this add-on stems from a conversation I had with a partner who manages a very large team of testers. He said: “How do you evaluate the performance of individuals in a software testing team?” And, like a lot of QA Managers, I cringed. There is no easy answer to this question. Testers are unique, well-rounded creatures. Therefore, it’s difficult to pinpoint what makes a good tester. Curiosity, technical know-how, writing skills, and communication skills, these are just some of the many skills that a tester needs. The testing teams I’ve seen were made up of very different individuals with very compatible skills. Not one of them is the same. To my knowledge, there has never been an attempt to measure testers’ performance via some type of metric or software. So, we took a stab at it. It’s not perfect, but it’s a start. If you try it, I would appreciate your feedback in our forum. Like our bug tracker Damn Bugs, we will listen to and prioritize user feedback for future releases. Let me tell you […]

Posted in: Product news by: Simon on:

Bug Reports: The Key Element Of Your Software Testing Process

“The success of a crowd testing company hinges on its ability to develop a user-friendly platform, but most importantly, on its ability to deliver quality bug reports to its clients.” This is what Simon Papineau, CEO of Crowdsourced Testing, realized two years ago when he founded the company. Bug reports are at the heart of the software testing process. Their main goal is to describe an issue in detail and in a way that it cannot be misunderstood. They ensure that no one can deny the importance of fixing the issue. Consequently, if bug reports are badly written, confusing, or incomplete, it does not serve this purpose. The best way to ensure the quality of a bug report is to focus on the pillar of the software testing process: testers. What do you expect from your testers? How would like them to report bugs? What should be included in a bug report to streamline the resolution process? Once you’ve answered those questions, you are ready to provide your testers with the relevant tools to perform testing properly. At Crowdsourced Testing, we have been thinking extensively about a way to improve our tester’s bug reports. We recently launched Damn Bugs, an […]

Posted in: Bug reports, Product news, Quality assurance testing by: Laura Gaudino on: